We're here to help!

Here is a list of our most commonly asked questions. Still need help? Please scroll to the bottom of the page for our contact form.

Out of stock items

The item I want is out of stock. Will you get more?

Most likely - yes! Please select the item (and color if necessary) of the item you want, and then click on the "notify me when available" button. You can add your email here for a restock notification. Please note - this button does not show up in the "quick view" window. Please click through to the full product page.

Shipping

How quickly will my order ship?

Orders are generally shipped within 1-2 business days. We ship from Rhode Island - transit time depends on your distance from us. Most orders have a transit time of 2-4 days.

How much does the shipping cost?

Delivery is free in US for purchases over $100. Otherwise, delivery is $6.99 - $9.99 for economy (dependent on purchase price). Fedex rates are available and calculated by the carrier based on purchase and delivery location.

Orders

Can I change or cancel my order?

Unfortunately we cannot change or cancel your order after you have placed it. Please contact us with further questions using the form below.

Can you return or exchange items?

Please view our full return policy here

Account

Do I necessarily have to create an account to order?

No it's not mandatory. But it is highly recommended. Indeed, it will allow you to find your history, edit your addresses and track your parcel online faster. You will also be notified of new products and special events.

Do you save my bank details?

Absolutely not. We never have access to this information. It is the company Stripe that deals with it. Your data is completely safe.

Payment

What types of pyament do you accept?

We accept Visa, MasterCard and American Express cards. We also accept ShopPay, Venmo, Apple Pay, G Pay, and Paypal. These can be found under "show more options" under payment methods on the checkout page.

Wholesale and Affiliates

Do you offer wholesale accounts?

At this time we do not offer wholesale accounts.

Do you have an affiliate program or collaboration opportunities?

We love a good collab! You can find our brand on ShopMy. You can also apply for our internal affiliate program here. For other collaboration interest please use the contact form below. Thanks!

Get in touch

Contact form

Please allow 1-2 business days for a response. If you do not see one in that time, please check your spam / junk folder. Sometimes our responses end up there. Thanks!